COOKIE POLICY
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. [We may also share this information with third parties for this purpose.]
Please also note that third parties also use cookies in our website, over which we have no control. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Third-party cookies:
| Cookie Title or Cookie Name | Purpose | More information | Type & Expiry |
|---|---|---|---|
Analytics (Google Analytics) | Google Analytics collect data about website usage and how visitors engage with our websites. This analytical data is used to help us to improve the Website and may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. This data does not include personally identifiable information. | Persistent Deleted automatically after 2 years if you no longer visit the site | |
SPAM protection (Google reCAPTCHA) | ReCAPTCHA tool is for Spam protection and collects personal information from users to make this determination of whether they are human and not a bot. Then, an additional reCAPTCHA-specific cookie will be added to the user’s browser, and a complete snapshot of the user’s browser window at that moment in time will be captured, pixel by pixel. | Persistent Deleted automatically after 2 years if you no longer visit the site | |
Google Maps widget | We use Google Maps for locate the store. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Google Maps users. | Persistent Deleted automatically after 2 years if you no longer visit the site | |
Mailchimp Widget | Personal Data: email address, first name, last name
"Mailchimp form" collect information from you when you complete the form for subscribing to our mailing list. We use Mailchimp for collecting data about email Campaigns. When you subscribe to our mailing list from our website, you may enter your email address, first name and last name. However, you can visit our site anonymously without entering data on our Mailchimp form. | Persistent Deleted automatically after 3 months | |
YITH / Woocommerce Wishlist | We use the "Wishlist Widget" for our visitors to remember their preferences. Wishlist access and store information by using a Cookie or use resources (for example by running a script) on a user’s device as they interact with Yithemes. However, you can visit our website without interacting with the Wishlist. | Persistent Deleted automatically after 2 years if you no longer visit the site | |
External social networks platforms | We use a third-party survey tool such as Facebook & Instagram buttons. The social networks, such as Facebook and Instagram, may themselves also place cookies on your computer. Cookies are used to prevent visitors from being invited multiple times.
The first cookie (1) is set if the visitor is not invited to participate in the survey, and is used to ensure visitors are not invited after their first-page view.
The second cookie (2) is set if the visitor is invited to participate in the survey, and is used to ensure the visitor is not invited again to participate for a period of 90 days.
We do not have full control over these 'third party' cookies, so we suggest that you check the respective privacy policies for these external services to help you understand what data these organisations hold about you and what they do with it. | 1. Session Deleted upon closing the browser
2. Persistent Deleted
automatically after
90 days or presenting survey invite. |
Other cookies:
| Cookie Name | Description | Type & Expiry |
|---|---|---|
Contact form | Personal Data: email address, first name, last name and phone number
"Contact us form" collect information from you when you submit an inquiry about our services, or products. When the inquiry is submitted from our website, you may enter your email address, first name, last name and phone number. However, you can visit our site anonymously without entering data on our contact form. | Persistent Deleted automatically after 6 months |
Performance (i.e., User’s Browser) | Our web sites are built using common internet platforms. These have built-in cookies which help compatibility issues (e.g., to identify your browser type) and improve performance (e.g., quicker loading of content). | Session Deleted upon closing the browser |
Security (e.g., Asp .NET) Cookies | If you register for access to a restricted area, our cookies ensure that your device is logged for the duration of your visit. You will need your username and password to access the restricted areas. | Session Deleted upon closing the browser |
Site Preferences | Our cookies may also remember your site preferences (e.g. language) or seek to enhance your experience (e.g. by personalising a greeting or content). This will apply to areas where you have registered specifically for access or create an account. | Session Deleted upon closing the browser |
Marketing cookies:
| Cookie Name | Description | Type & Expiry |
|---|---|---|
fr | Facebook sets this cookie to show relevant advertisements by tracking user behaviour across the web, on sites with Facebook pixel or Facebook social plugin. | 3 months |
_fbp | Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website. | 3 months |
The cookies stated above are strictly necessary cookies. These cookies are necessary for the website to work and cannot be switched off. They are set in response to actions of the user and enable the logging in, filling in forms and preferences. You can set your browser though to block or alert about these cookies but as a result some parts of the site will not work.
Most browsers also allow you to refuse to accept cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internetexplorer-delete-manage cookies (Internet Explorer);
(e) https://support.apple.com/en-gb/guide/safari/sfri11471/mac (Safari); and
(f) https://support.microsoft.com/en-gb/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy (Edge).
However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
Last updated: 18/02/2022
We have the right to make amendments and/or periodically update our Cookie Policy. Please refer to this policy from time to time to review it and read new additional information.
